Privacy & Cookie Policy

1. Who we are

Tekt Consulting Services Pty Limited, trading as Tekt Industries ("Tekt", "we"), is an Australian product development and manufacturing company at Level 2, 351 Elizabeth Street, Melbourne VIC 3000. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What we collect

• Enquiries — name, email, phone (optional), your message, and optional project context (project type, indicative budget, call preference).
• Newsletter — name and email, with the date you subscribed.
• Client portal — account credentials and the project records shared with you (documents, approvals, messages, tickets, invoices).
• Analytics (with your consent only) — anonymous usage events such as pages viewed and buttons clicked. No personal details from forms are ever sent to analytics.

3. How we use it

To respond to enquiries, deliver engineering and manufacturing services, operate the client portal, send the newsletter you asked for, keep the site secure (including spam protection), and understand how the site is used so we can improve it. We do not sell personal information.

4. Cookies & your choices

Essential cookies keep the site working — they remember your theme, accessibility settings and cookie choice, and support sign-in on the client portal. They always run. Analytics cookies run only if you choose "Accept analytics" on the consent bar; choosing "Essential only" means no usage data is recorded at all.

You can change your mind at any time:

5. Third-party services

Forms are protected by Google reCAPTCHA v3 — the Google Privacy Policy and Terms of Service apply to that protection. Site data and portal accounts are hosted with our infrastructure providers under contractual safeguards; typefaces are served by Google Fonts. Where data is processed outside Australia, we take reasonable steps to ensure APP-comparable protection.

6. Security & retention

We protect personal information with access controls, encryption in transit and least-privilege practices, and keep it only as long as needed for the purposes above or as the law requires — enquiry records are reviewed periodically and removed when no longer needed.

7. Access, correction & complaints

You may request access to, or correction of, your personal information at any time, and unsubscribe from the newsletter via the link in any issue or by contacting us. If you have a privacy concern, contact us first and we will respond promptly; you may also contact the Office of the Australian Information Commissioner (oaic.gov.au).

8. Trademarks & partner brands

Logos, wordmarks and product names of the technology partners shown on this site — including on our home page, Profiles directory and partner profile pages — are trademarks or registered trademarks of their respective owners. They are displayed solely to identify genuine technology partnerships, platform expertise and interoperability. Tekt Industries claims no ownership of these marks, and their appearance does not imply endorsement of Tekt by the mark owner, or of the mark owner by Tekt, beyond the partnership described.

We use each mark in accordance with its owner's published brand guidelines. If you are a rights holder and believe a mark is used incorrectly, contact info@tektindustries.com and we will address it promptly.

9. Contact & changes

Privacy questions: info@tektindustries.com or Level 2, 351 Elizabeth Street, Melbourne VIC 3000. We may update this policy from time to time — the date above reflects the current version, and material changes will be noted on this page.